Legal Notice

LEGAL NOTICE of www.lonbali.com

Introduction

In compliance with Law 34/2002, of July 11, Services Information Society and Electronic Commerce (LSSI-CE), LONBALI FASHION SL reports that owns the website. In accordance with the requirement of Article 10 of the aforementioned Law, LONBALI FASHION SL informs of the following data:

COMPANY NAME	LONBALI FASHION SL
TAX ID	B66719196
DOMAIN	www.lonbali.com
MAILING ADDRESS	MADRAZO 129 FIRST FLOOR 1º,08021 BARCELONA(BARCELONA)
ADDRESS ELECTRONICS	info@lonbali.com
TELEPHONES	617375824
REGISTRY	volume 45254, folio 141, sheet B-481925 e 1st inscription

User and liability regime

Navigation, access and use of the website LONBALI FASHION SL confers the condition of user.

The website LONBALI FASHION SL provides a wide range of information, services and data. The user assumes responsibility for the correct use of the website. This responsibility shall extend to:

🡨 The truthfulness and legality of the information provided by the user in the forms provided by LONBALI FASHION SL for access to certain content or services offered by the web.

🡨 The use of the information, services and data offered by LONBALI FASHION SL contrary to the provisions of these conditions, the Law, morality, good customs or public order, or that in any other way may involve injury to the rights of third parties or the same operation of the website.

Linking policy and disclaimers

LONBALI FASHION SL is not responsible for the content of the websites to which the user can access through the links established on its website, provided that it has no actual knowledge that the activity or information to which it refers or recommends is illegal or that it harms property or rights of a third party liable for compensation, or, if so, act diligently to remove or disable the corresponding link.

It will be understood that LONBALI FASHION SL has the effective knowledge referred to in the preceding paragraph when a competent body has declared the unlawfulness of the data, ordered their removal or that access to them is prevented, or had declared the existence of the injury, and LONBALI FASHION SL knew the corresponding resolution, without prejudice to the procedures for detection and removal of content that LONBALI FASHION SL applies under voluntary agreements and other means of effective knowledge that may be established.

LONBALI FASHION SL declares to have taken all necessary measures to avoid any damage to users of its website, which may arise from browsing its website. Consequently, LONBALI FASHION SL is not responsible, in any case, for any damages that the user may suffer from Internet browsing. It also does not guarantee the technical availability, accuracy, reliability, validity or legality of sites outside its property which can be accessed through the links.

Modifications

LONBALI FASHION SL reserves the right to make any changes it deems appropriate, without notice, in the content of its website. Both with regard to the contents of the website, as in the conditions of use thereof, or in the general conditions of contracting. The changes referred to in this section will not affect the contracts made prior to the date of publication of the same.

Such modifications may be made through its website by any legally admissible means and shall be binding for as long as they are published on the website and until they are not validly modified by subsequent modifications.

Price indication

In the event that prices of products and/or services are shown, those indicated on the screen will be those in force at any given time. The prices shall be indicated in Euros and shall include Value Added Tax (VAT). In the event that VAT is not included in the price, it will be expressly indicated and the user will be allowed to view the full final price.

Likewise, if any other tax is applicable, this shall be indicated, including, if applicable, the amount of any increases or discounts applicable to the offer and any additional costs that may be passed on to the consumer or user.

Intellectual property e industrial

LONBALI FASHION SL by itself or as an assignee, owns all intellectual property rights e industrial of its website, as well as the elements contained therein (not limited to, images, sound, audio, video, software or texts; trademarks or logos, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.), owned by LONBALI FASHION SL. They will be, therefore, works protected as intellectual property by the Spanish legal system, being applicable to them both the Spanish and Community regulations in this field, as well as international treaties relating to the subject and signed by Spain.

All rights reserved. Under the provisions of the Intellectual Property Law, are expressly prohibited reproduction, distribution and public communication, including its mode of making available, all or part of the contents of this website, for commercial purposes, in any medium and by any technical means, without the authorization of LONBALI FASHION SL.

The user undertakes to respect the rights of Intellectual Property e Industrial property owned by LONBALI FASHION SL. You can view the elements of the portal e even print, copy and store them on the hard drive of your computer or any other hardware provided it is solely and exclusively for personal and private use. The user must refrain from deleting, altering, evading or manipulating any protection device or security system that was installed on the pages of LONBALI FASHION SL.

SSL (secure sockets layer) certificate

The SSL CERTIFICATE provides authentication, privacy and security of information between LONBALI FASHION SL and the user.

LONBALI FASHION SL has a security certificate that is used by SSL CERTIFICATE for secure connections.

In this process, several parameters are set to make the connection secure and it is established using pre-established keys, encrypting and decrypting all data sent until the connection is closed.

Legal actions, applicable law and jurisdiction

If the user wishes to file a complaint, he/she should contact info@lonbali.com.. Also, LONBALI FASHION SL has official complaint forms available to consumers and users.

LONBALI FASHION SL reserves the right to file civil or criminal actions it deems appropriate for the misuse of its website and content, or for breach of these conditions.

The relationship between the user and the provider shall be governed by the regulations in force and applicable in the Spanish territory. If any dispute arises the parties may submit their disputes to arbitration or go to the ordinary jurisdiction in compliance with the rules on jurisdiction and competence in this regard. LONBALI FASHION SL is domiciled at BARCELONA, Spain.

Contracts concluded by electronic means in which a consumer is a party shall be presumed to have been concluded in the place where the consumer has his habitual residence.

Electronic contracts between entrepreneurs or professionals, in the absence of an agreement between the parties, shall be presumed to have been concluded at the place where the service provider is established.

Online dispute resolution pursuant to Art. 14.1 of Regulation (EU) 524/2013: The European Commission facilitates an online dispute resolution platform, which is available at the following link<i data-mce-fragment="1">: >https://ec.europa.eu/consumers/odr/

Code of conduct for users in comments

The User must comply with all applicable laws and use the spaces available on the website to leave comments correctly and respect the code of conduct set forth in this section, as well as take into account the liability regime that may arise from the use of these spaces incorrectly or illegally.

LONBALI FASHION SL informs of the conduct that it does not consider appropriate and the power it has to act accordingly on the following uses, actions, omissions or statements made by the member, under the relationship that binds you as a user:

- Acting in a dishonest or unprofessional manner.

- Posting inappropriate or inaccurate content.

- Harass, abuse, threaten or harm another person or user.

- Use or publish through images, videos or any comments in the profile that may hurt the sensitivity of the User, as well as that may discriminate against any condition, race, ethnic group, nationality, religion, sex, sexual orientation, disability or disease, or that are illegal, offensive, abusive, obscene, discriminatory or other causes considered reprehensible.

- Using someone else's account or creating a false identity

- Making false statements that impersonate identity.

- Include content containing computer viruses u others that may eliminate, interrupt u hinder proper navigation.

- Sell, sponsor u obtain economic benefit through the website without the authorization of LONBALI FASHION SL or if another method provided by LONBALI FASHION SL has been established for the management of an exclusive service.

- Sharing information of persons who are not Users without their express consent.

- Create fake profiles in the application, in the event that fake profiles are detected they will be deleted immediately.

- Promote racism, xenophobia or bigotry of any kind against any group or individual. - Imitate or impersonate any person or entity.

- Soliciting money from other users.

- Sending videos, audios or photographs with images of another person without his or her authorization (or in the case of a minor, without the authorization of his or her parents or legal guardians).

LAST UPDATE: January 30, 2023

GENERAL TERMS AND CONDITIONS

GENERAL CONDITIONS OF CONTRACTING - PRODUCTS of www.lonbali.com Information prior to the contractual process

This website www.lonbali.com is property of LONBALI FASHION SL with NIF B66719196 and fiscal address in MADRAZO 129 BAJOS 1º,08021 BARCELONA (BARCELONA).

The General Conditions of Contract regulate the distance selling relationship between LONBALI FASHION SL and the user or customer, in accordance with the legal stipulations, in particular, Law 7/1998, of April 13, on General Conditions of Contract, Law 3/2014, of March 27, which amends the revised text of the General Law for the Defense of Consumers and Users, Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, General Data Protection Regulation (EU) 2016/679, Law 7/1996, of January 15, on the Regulation of Retail Trade, and Law 34/2002 of July 11, on Information Society Services and Electronic Commerce.

The sale of products is intended only for professionals, therefore Law 3/2014, of March 27, which amends the revised text of the General Law for the Defense of Consumers and Users shall not apply.

LONBALI FASHION SL reserves the right to make any changes it deems appropriate, without notice, in the General Conditions. Such modifications may be made, through its websites, by any means admissible in law and shall be binding during the time they are published on the web and until they are not validly modified by subsequent ones. However, LONBALI FASHION SL reserves the right to apply, in certain cases, Special Conditions of Contract in preference to these General Conditions when it deems appropriate, announcing them in a timely manner. The changes referred to in this section will not affect the contracts made prior to the date of publication of the same.

The purpose of the website is the sale of clothing and accessories.

The duration of the contract shall be linked to the delivery of the product without prejudice to the right of withdrawal.

As a user or customer expressly declares to know, understand and accept the conditions of use and these general conditions of contracting. Similarly, you declare to be of legal age, or emancipated minor, and have the legal capacity to access the websites of LONBALI FASHION SL and contracting through them.

The European Commission provides an online dispute resolution platform available at the following link: http://ec.europa.eu/consumers/odr/

To purchase our products, you can go to the corresponding section of our online store.

You can register as a user of the website to make the purchase online in the corresponding section on the website itself. In accordance with the applicable and current legislation on data protection, LONBALI FASHION SL informs users that the personal data collected during the registration process and subsequent purchase, will be incorporated into the processing system owned by LONBALI FASHION SL, in order to process such actions by the user and manage subsequent actions arising from them. purpose of processing such actions by the user and manage subsequent actions arising therefrom.

In accordance with the rights conferred by current legislation on data protection, you may exercise your rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of your personal data, as well as the consent given for the processing of the same, by sending your request to the address mentioned above or to the e-mail info@lonbali.com. You may contact the competent Control Authority to file the claim you deem appropriate.

Once the purchase process is completed, the customer will receive a confirmation of the purchase by e-mail. It is essential that during the purchase process the user indicates a valid email address. If within 24 hours from the completion of the order you do not receive the confirmation, please contact LONBALI FASHION SL in the customer service phone 617375824 or by email info@lonbali.com.

All the contents of the website are in Spanish.

The customer, upon receipt of the product at the delivery address provided, will receive an invoice or copy of the order. The user will be offered the option of having an electronic invoice by prior consent. The acceptance of this means of invoicing will imply the sending of the invoice electronically, which will have the appropriate legal effects. The following invoices will be provided by this means if not otherwise indicated. You may in any case revoke your consent to receive electronic invoices at any time by sending an e-mail to e to the e-mail address indicated above.

Offer and validity

In the case of a product on offer, the offer price and the validity of the offer shall always be indicated together with its essential characteristics.

In compliance with current regulations LONBALI FASHION SL offers information on all items for sale, their features and prices. However, LONBALI FASHION SL reserves the right to withdraw, replace or change the products offered through its website, by simply changing the content of the same. Thus, the products offered at all times by the web will be governed by the General Conditions of Contract in force in each case. Likewise, the company shall have the right to stop offering, without prior notice and at any time, access to the aforementioned products.

Essential product characteristics

The products offered in our online store incorporate a photograph and the essential characteristics of the same, this is the information obtained from the manufacturer itself. The product characteristics identify the colors in which the product is available.

Warranties

LONBALI FASHION SL is liable for the lack of conformity of all products offered on the website for a period of three years from delivery.

The customer shall have the right to the sanitation of the purchased good within three years from the purchase and under the conditions and with the means of proof regulated in the Revised Text of the General Law for the Defense of Consumers and Users, without prejudice to the powers of LONBALI FASHION SL to verify the veracity of the defects, their origin and the time of their appearance.

LONBALI FASHION SL has an after-sales service, during the period indicated. The customer may contact the establishment of LONBALI FASHION SL, the after-sales service, by email to info@lonbali.com or the points established by the supplier itself. In case of doubt you can contact the customer service phone 617375824 or by email info@lonbali.com.

In the case of perishable products and you receive them in bad condition or expired, please contact info@lonbali.com. It will be essential to follow the instructions of conservation determined in the own package, besides observing the expiration date, keeping in any case the proof of purchase.

Prices

All products indicate the selling price in euros e include Value Added Tax (VAT). If any other tax is applicable, this would be indicated (IGIC or IPSI).

Delivery and transportation costs

LONBALI FASHION SL ships to:

-Everyone

LONBALI FASHION SL will charge, as shipping costs, the following:

- Orders for Peninsula from 1 Euro to 49,99 Euros: Shipping costs will be 1,95 Euros. - Orders for Peninsula from 50 Euros to 99,99 Euros: Shipping costs will be 2,95 Euros. - Orders for Peninsula of more than 100 Euros: The shipping costs will be 5,95 Euros. - Orders for Canary Islands: Shipping costs will be 50 Euros.

- Orders for Andorra: Shipping costs will be 7,95 Euros

- Orders for Portugal: Shipping costs will be 5,95 Euros.

- Orders to UK: Shipping costs will be 45,95 Euros

- Orders for Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Romania, Slovakia, Slovenia, Sweden, Monaco: Shipping costs will be free of charge.

- Orders to the rest of Europe: Shipping costs will be 15,95 Euros.

- Orders to the United States: Shipping costs will be 5.95 Euros.

- Orders to Canada: Shipping costs will be 5.95 Euros.

- Orders for Mexico: Shipping costs will be 35 Euros.

- Orders for other countries (NOT Europe): Shipping costs will be 50 Euros.

LONBALI FASHION SL informs that shipping costs will be variable according to promotions. The delivery of products is made through CORREOS EXPRES and UPS.

Shipping costs will be free of charge in:

- Andorra: Orders over 160 Euros will be shipped free of charge.

- Portugal: Orders over 160 Euros will be shipped free of charge.

- United Kingdom: Orders over 250 Euros will be shipped free of charge.

- Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Romania, Slovakia, Slovenia, Sweden, Monaco: Shipping costs will be free of charge.

- United States: Orders from 200 Euros and above will be shipped free of charge. - Canada: Orders from 200 Euros and above will be shipped free of charge.

- Mexico: Orders over 500 Euros will be shipped free of charge.

LONBALI FASHION SL is not responsible for possible customs charges.

Methods of payment

The customer will be able to pay the amount of his order by choosing any of the following ways. During the purchase process you must indicate your choice:

∙ TVISA or MASTERCARD credit card

All operations involving the transmission of personal or banking data are performed using a secure environment, a server basado en standard security technology SSL (Secure Sockets Layer). All information you transmit to us travels encrypted over the network.

Also, the data on your credit card are entered directly on the bank's website, at the POS (Point of Sale Terminal of the Bank) and are not entered or recorded on any server LONBALI FASHION SL.

When paying by VISA or MASTERCARD, you will always be asked for the following information: the card number, the expiration date, and a Validation Code that matches the last three digits of the number printed in italics on the back of your VISA or MASTERCARD, thus offering more guarantees about the security of the transaction.

This payment method is valid only on the web.

When the amount of a purchase has been fraudulently or improperly charged using the number of a payment card, the cardholder may demand the immediate cancellation of the charge. In such a case, the corresponding debit and recredit entries in the accounts of the supplier and the cardholder shall be made as soon as possible.

However, if the purchase had actually been made by the cardholder and the demand for refund was not the result of having exercised the right of withdrawal or termination and, therefore, had improperly demanded the cancellation of the corresponding charge, it will be liable to LONBALI FASHION SL to compensate for damages caused as a result of such cancellation. cancellation.

∙ PayPal

It allows you to send payments online securely and conveniently. The PayPal network builds on the existing financial infrastructure of bank accounts and credit cards to create a global real-time payment solution. PayPal offers a service specially designed for those who are not satisfied with traditional payment mechanisms.

More information at PayPal: http://www.paypal.com./

∙ Bizum

It is a fast and simple service where you can send and receive money through your bank's app. The money arrives to our account immediately and securely.

More information on Bizum: https://bizum.es/politica-de-privacidad/

∙ Klarna

Klarna is a payment method that allows the customer to shop in your stores and pay in 30 days, or split the cost of the purchase and pay in 3 interest-free installments charged each month on your debit or credit card, at 0% APR.

More information at Klarna: https://www.klarna.com/es/privacidad/

Order execution

LONBALI FASHION SL undertakes to deliver the order within the following period:

For non-customized orders the delivery time is 2-5 working days to Spain (Peninsula).

The delivery time for customized products may vary and will have an average delivery time of 3-6 working days and a maximum of 10 working days. In any case we will always try to shorten as much as possible the delivery time to ensure a fast and efficient reception of your orders.

The delivery time for customized orders with international shipping is 10 working days.

The above deadlines are not valid for products that include embroidered personalization, which may have a delivery time of up to 20 calendar days.

During discount periods, delivery times may be longer than usual.

Between August 14-25 and December 15-January 6, orders may take approximately 10 business days. The priority order option to jump to the first in the production queue will still exist, but delivery time is extended during these dates.

Likewise, LONBALI FASHION SL informs that the delivery time may be consulted before placing the order, and at any time you can contact the customer service department, to know its status.

The availability of products offered by LONBALI FASHION SL may vary depending on customer demand. Although LONBALI FASHION SL updates the stock periodically, the product requested by the customer may be out of stock at that time.

In case of non-execution due to unavailability, LONBALI FASHION SL will proceed as follows: The customer will be contacted to inform him of the lack of stock, offering the possibility of exchanging the product for another of similar characteristics or refunding the amount paid.

Right of withdrawal

The purchaser shall have a period of fourteen calendar days to cancel, starting from the day the customer receives the product, without any penalty and without any indication of the reasons.

The customer must return the products subject to withdrawal without undue delay and in any case not later than 14 calendar days from the date on which the withdrawal decision is communicated.

The refund of the amount corresponding to the withdrawal will be made within 14 calendar days from the date on which the decision to withdraw from the contract has been effectively communicated e unequivocally and provided that the goods or products subject to withdrawal have been previously received, otherwise, the disbursement may be withheld until receipt of such goods or until the Customer proves the return of the goods.

The user is informed that he shall only be liable for any diminished value of the goods resulting from the handling of the goods other than what is necessary to establish their nature, characteristics or functioning.

lonbaliThe exercise of the right of withdrawal must be made by notification through telephone communication to 617375824, by sending your letter to our postal address MADRAZO 129 BAJOS 1º, 08021 BARCELONA(BARCELONA), or by filling out the withdrawal form withdrawal form.

According to the provisions of Article 103 of Law 3/2014, of March 27, which amends the revised text of the General Law for the Defense of Consumers and Users, supplies of services or goods made according to consumer specifications or clearly personalized, or which, by their nature, cannot be returned or may deteriorate or expire rapidly, are exempt from withdrawal. The product being one of the following exceptions:

Specifically, it is covered by the following exception:

The supply of goods made to the specifications of the consumer and user or clearly personalized.

The return

LONBALI FASHION SL will pick up the product.

LONBALI FASHION SL will bear the costs of returning the product.

LONBALI FASHION SL informs that it will take care of the costs of returning the products as long as it is governed by the conditions of the company.

Refund of payment

The reimbursement of the amounts paid by the customer will be made using the same means of payment used by the customer, unless otherwise provided.

LONBALI FASHION SL will pay the amounts paid by the customer within 14 calendar days from the date of receipt of the right of withdrawal.

Return of defective product

In the event that the product is not in good condition and the causes attributable to this, are not the result of the customer, the customer will be entitled to return the product, informing LONBALI FASHION SL of the reason for return through any of the means provided in these conditions of contract, and at no cost to the customer. This return due to defect or poor condition of the product will not be considered a right of withdrawal.

LONBALI FASHION SL undertakes to assume the cost of the return and to return the product for a new one in accordance with the conditions accepted at the time of sale.

Claim

If the user wishes to file a complaint, please contact via email info@lonbali.com. Also, LONBALI FASHION SL has official complaint forms available to consumers and users.

Jurisdiction

Also, LONBALI FASHION SL reserves the right to file civil or criminal actions it deems appropriate for the misuse of its website and content or for breach of these conditions.

LAST UPDATE: January 30, 2023

RIGHT OF WITHDRAWAL - EXTENDED INFORMATION

RIGHT OF WITHDRAWAL FORM CLAUSE

In accordance with the provisions of the current and applicable regulations on the protection of personal data, we inform you that the data obtained from this form will be incorporated into the processing system owned by LONBALI FASHION SL with NIF B66719196 and registered office located at MADRAZO 129 BAJOS 1º,08021 BARCELONA(BARCELONA) in order to meet your right of withdrawal under the provisions of Law 3/2014 of 27 March, which amends the revised text of the General Law for the Defense of Consumers and Users and other complementary laws, approved by Royal Legislative Decree 1/2007 of 16 November. Your data will be kept for the period of time strictly necessary to comply with the aforementioned precepts, unless there is a legal obligation to keep them. The legal basis for the processing is compliance with a law and/or the contractual relationship we have with you.

You may exercise your rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of your personal data as well as the consent given for the processing thereof, by sending your request to the address MADRAZO 129 BAJOS 1º, 08021 BARCELONA(BARCELONA) or email info@lonbali.com.

You may contact the competent Control Authority to file the complaint you deem appropriate.

The sending of this form implies the formalization of your right of withdrawal and consequently, the extinction of the obligation of the execution of the contract concluded between the parties. Once your request has been processed, LONBALI FASHION SL will send you an acknowledgement of receipt through the channel of communication that you have indicated on the form. We remind you that you should keep it as proof of the exercise of your right of withdrawal.

MODEL WITHDRAWAL FORM (WEB FORM)

LONBALI FASHION SL may include on its website the following withdrawal form with the minimum content indicated:

WITHDRAWAL FORM

Date

Order received/ service

Name of interested party

Address of the interested party

E-mail address

Other ways to contact us

You may contact the competent Control Authority to file the complaint you deem appropriate.

MODEL WITHDRAWAL FORM (DOWNLOADABLE OR PAPER FORMAT)

LONBALI FASHION SL may provide the user through a free and accessible means, the following withdrawal form with the minimum content indicated. The user must complete it and send it to the entity so that it can keep the acknowledgment of receipt.

WITHDRAWAL FORM

LONBALI FASHION SL

MADRAZO 129 FIRST FLOOR 1º,08021 BARCELONA(BARCELONA)

617375824

info@lonbali.com

I hereby give notice that I withdraw from the contract of sale of the following product/service:

Order received/ service

Name of interested party

Address of the interested party

E-mail address

Other ways to contact us

Date and place

Signature of the interested party

You may contact the competent Control Authority to file the complaint you deem appropriate.